Privacy Policy for Skyveto

Effective Date: October 15, 2025

This Privacy Policy describes how Skyveto (owned by Ramlakhan) ("we," "us," or "our") collects, uses, and discloses your information when you use our website and mobile application (collectively, the "Service").

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Information: While using our Service, we may ask you to provide us with certain personally identifiable information ("Personal Information"). This may include, but is not limited to:
  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address (Street, City, State, Postal Code, Country)
• Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This can include your device's Internet Protocol (IP) address, browser type, pages visited, time and date of your visit, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar technologies to track activity on our Service. You can manage cookie preferences through your browser settings.

2. How We Use Your Data

Skyveto uses the collected data to:

• Provide, operate, and maintain our Service.
• Process your transactions and manage your orders.
• Notify you about changes to our Service.
• Provide customer support through Skyveto Customer Support.
• Monitor service usage to prevent fraud and improve our offerings.
• Detect, prevent, and address technical issues.

3. Sharing and Disclosure of Data

We do not sell your Personal Information. We may share your information with third-party service providers only to facilitate our Service.

• Shipping and Logistics Partners: We share your name, address, and contact information with our delivery partners, Delhivery and FedEx, for the sole purpose of delivering your orders.
• Marketing and Advertising Partners: We use Google Ads and Facebook Ads to advertise our Service. We do not share your personal data with these partners for their own advertising purposes.
• Legal Requirements: We may disclose your Personal Information if required by law or to protect the rights, property, or safety of Skyveto, our users, or the public.

4. Payment Processing

We utilize a "scan and pay" method for payments. We do not collect or store your financial details. This information is handled directly by the payment service you use.

5. Secure Data Handling

We are committed to protecting your data. We implement security measures to safeguard your information, including the use of Transport Layer Security (TLS) encryption to protect data transmitted between your device and our servers. While no method is 100% secure, we strive to use commercially acceptable means to protect your Personal Information.

6. Data Retention and Deletion

We retain your Personal Information for as long as your account is active or as needed to provide you with our Services and to comply with our legal obligations.

You have the right to request the deletion of your account and associated personal data. You can initiate a deletion request by:

1. Using the "Delete Account" feature within the Skyveto app's settings.
2. Sending a deletion request via email to rajramlakhan682047@gmail.com.

Upon receiving a request, we will delete your personal data from our active databases unless we are required to retain it for legal or legitimate business purposes, such as fraud prevention or security.

7. Your Data Protection Rights

You have the right to access, update, or correct your personal information at any time through your account settings. You also have the following rights:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request the erasure of your personal data, under certain conditions.

To exercise any of these rights, please contact our Data Protection Officer.

8. Data Controller and Data Protection Officer

• Data Controller: The Data Controller responsible for your information is Skyveto.
• Data Protection Officer (DPO): For any questions or requests regarding your data, please contact our DPO:
  • Name: Abhishek Raj
  • Email: ceo_abhishekraj@skyveto.com
  • Phone: 8051436125

9. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Patna, India.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: support@skyveto.com / ramlakhan@skyveto.com
• By Phone: 8051436125
• By Mail: Rajendranagar, near bhoothnath, Patna, Bihar, PIN Code - 800026, India